Next generation customer Collaboration

All-in-one Customer Collaboration for fast growing companies

Easily build shared hubs to nurture your clients towards a faster product adoption by offering shared success plans and seamless communication.

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USE CASES

Enable customers across onboarding, adoption and mastery

Two out of three companies compete on Customer Experience. Enable your customer for fast time to value.
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For Onboarding & Implementation
Use Trana to create a coherent onboarding experience across implementation, onboarding and adoption. Decrease time to value significantly by streamlining your customer onboarding process with checklists and dedicated trainings
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For Customer Education
Use Trana to upsell new features and expand usage with Customer Education. Orchestrate tech-touch and human-touch so that CSMs can focus on pro-active activities
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For Partnership Management
Use Trana to engage with Partners and set them up for success via dedicated trainings, certifications and gated spaces that allow for a personalized experience
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Features & Formats

Everything you need to engage

Trana offers a rich set of features and content formats that allow a segmented and interactive engagement with your customers
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Online Courses
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Guides
Soon
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Destinations
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Checklists
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Gates / Authwalls
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Certifications
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Polls
Soon
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Case Studies
Soon
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Quizzes
Trana’s content experience platform enables customer facing teams to create, share and personalize B2B content in minutes - not days.
Online Courses
Use Courses and Certifications to create a personalized and interactive experience when creating a self-service / low-touch onboarding experience
Guides
Soon
Use Guides as a flexible format to share collections of articles and other content formats
Spaces
Use Spaces to segment user groups and personalize the user experience. Leverage its rich settings to create powerful destinations for knowledge sharing and community
Checklists
Soon
Use Checklists to create self-serve instructions to setup new accounts for success
Certifications
Use Certifications for your Champions and Partners. Gamify earning new Certificates and enable sharability via LinkedIn
Live Training
Soon
Use Live-Training and enrollments for instructor led trainings and foster longlasting engagements
Handbooks
Use Handbooks to share a structured and interactive view on your product or service
Quizzes
Use Quizzes and knowledge-checks to track progress and adoption across several steps of the customer journey
Community & Gamification
Soon
Use Community & Gamification for an engaging self-service motion inside your CX organization
personalization

Powerful authoring

Trana’s built in authoring enables everyone inside your organization to create, share and distribute content in no-time. Go multimedia via Loom, Vimeo or custom quiz formats

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Rich library of embeds
Multi media authoring
Publish management
Templates
personalization

Flexible customization

Trana is natively built with your customers in mind. Therefore, we offer a rich set of customizations and brandability

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GraphQL Content API
Themes
SEO Optimized
Custom Domains
CONTENT TYPE

Reports & engagement insights

Leverage Trana's built in reports & engagement insights to receive actionable insights
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integrations
Soon

Integrations with your favourites

Leverage your toolstack and integrate width various customer facing applications
Dropbox
Salesforce
Hubspot
Segment
Google Analytics

Ready to start?
Book a 30min demo

We are thrilled to get in touch and show you around Trana
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